Introduction
Welcome to FitBitty.co.uk. These Terms and Conditions explain how our website works and the terms under which we sell our products. By using our website or placing an order, you agree to these terms. If you do not agree, please do not use our website.
About Us
FITBITTY LIMITED is a UK-based company selling used and refurbished fitness trackers. Our products include Fitbit devices and selected models from Garmin, Huawei, Samsung, and Xiaomi. Our registered company number is 000000.
Our Products
All products sold on FitBitty.co.uk are used or refurbished unless clearly stated otherwise. Refurbished products are professionally checked, tested, cleaned, and restored to full working condition. As these are not brand-new items, minor cosmetic marks may be present. Product images are for reference only and may not show the exact item you receive.
Pricing and Payment
All prices are shown in GBP and include applicable UK taxes unless stated otherwise. Prices may change at any time, but any changes will not affect orders that have already been placed and confirmed.
Payment must be made in full at checkout using the payment options available on our website. All payments are processed securely, and we do not store your card details.
Orders and Acceptance
When you place an order, you will receive an order confirmation email. This email confirms we have received your order but does not mean it has been accepted. Your order is accepted only once it has been dispatched. We reserve the right to cancel or refuse orders due to stock issues, pricing errors, or suspected misuse of our website.
Delivery
We deliver within the United Kingdom unless stated otherwise. Delivery times provided on the website are estimates and not guaranteed. We are not responsible for delays caused by couriers or circumstances beyond our control.
Cancellations and Returns
You have the right to cancel your order in line with UK consumer law. To request a cancellation or return, please contact us by email at sales@fitbitty.co.uk Returned items must be sent back in the same condition as received, including all accessories, unless the product is faulty or not as described.
Faulty Items and Warranty
If your product is faulty or develops a fault within the warranty period, you may be entitled to a repair, replacement, or refund, depending on the situation and your legal rights. The warranty does not cover damage caused by misuse, accidental damage, unauthorised repairs, water damage beyond the manufacturer’s rating, or normal wear and tear.
Ownership and Risk
Ownership of the product passes to you once full payment has been received and the item has been dispatched. Responsibility for loss or damage passes to you once the product has been delivered.
Brand Disclaimer
FITBITTY LIMITED is not affiliated with, endorsed by, or officially connected to Fitbit, Garmin, Huawei, Samsung, Xiaomi, or any other brand mentioned on this website. All trademarks and brand names belong to their respective owners.
Website Content
All content on FitBitty.co.uk, including text, images, logos, and design elements, is owned by FITBITTY LIMITED or its licensors. You may not copy or reuse any content without our written permission.
Limitation of Liability
To the maximum extent allowed by law, FITBITTY LIMITED is not responsible for indirect or consequential losses arising from the use of our website or the purchase of our products. Nothing in these terms limits your statutory consumer rights.
Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of the website means you accept any updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at sales@fitbitty.co.uk
Governing Law
These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.