Introduction
This Privacy Policy explains how FITBITTY LIMITED collects, uses, stores, and protects your personal information when you use the FitBitty.co.uk website. We are committed to protecting your privacy and handling your data in a transparent and secure manner.
Company Information
FitBitty.co.uk is owned and operated by FITBITTY LIMITED, a company registered in the United Kingdom under company number 000000. We operate in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect personal information that you provide directly to us when you use our website. This may include your name, billing and delivery address, email address, phone number, payment-related details, and order information. We may also collect technical data such as IP address, browser type, device information, and website usage data.
How We Use Your Information
We use your personal information to process and fulfil orders, manage payments, provide customer support, communicate with you about your orders or enquiries, improve our website and services, and comply with legal or regulatory requirements.
Legal Basis for Processing
We process your personal data only where there is a lawful basis to do so. This includes processing necessary to perform a contract with you, to comply with legal obligations, for our legitimate business interests, or where you have given your consent.
Sharing Your Information
We may share your personal information with trusted third parties where necessary to operate our business. This includes payment processors, delivery and courier services, IT service providers, and professional advisers. We do not sell or rent your personal data to third parties.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.
Your Rights
Under UK data protection laws, you have the right to access your personal data, request correction or deletion, restrict or object to processing, and request data portability where applicable. You may also withdraw consent at any time where processing is based on consent.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience. You can control or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites, and we encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Continued use of the website indicates acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at sales@fitbitty.co.uk